Q: I operate a small business operation with fewer than 20 employees. In such a small work space, it is very obvious when people are in conflict with each other. This makes everyone else uncomfortable. In an ideal world, I see those in conflict sitting down and working out their differences. Is this how mediation would work? Do you think it can happen in a work environment?

Q: Can I force my employees to go to mediation?

Q: My employer told me that I have to go to mediation because I am in a conflict with someone at work. It sounds like it may be a good way to talk things out, but I am worried that the other person will tell everyone else about what I say. How can I do to make sure that this doesn’t happen?